Vacancy Details

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Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.
Vacancy code VA/2013/B5004/3795
Position title System Development Team Lead, Multiple positions
Level ICS-10
Department/office GPSO, Development Group
Duty station Entebbe, Uganda
Contract type Fixed Term
Contract level NOC
Duration One Year
Application period 13-Aug-2013 to 03-Sep-2013
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
This vacancy is closed.
Background Information - UNOPS

“UNOPS plays a critical role in providing management services for our life-saving, peacebuilding, humanitarian and development operations.”
-Ban Ki-moon, United Nations Secretary-General

UNOPS  mission is to expand the capacity of the UN system and its partners to implement peacebuilding, humanitarian and development operations that matter for people in need.

Working in some of the world’s most challenging environments, our vision is to always satisfy partners with management services that meet world-class standards of quality, speed and cost effectiveness.

UNOPS provides services in sustainable infrastructure, sustainable procurement and sustainable project management, with projects ranging from building schools, roads, bridges and hospitals to procuring goods and services and training local personnel.

By assisting UN organizations, international financial institutions, governments and other development partners, UNOPS makes significant, tangible contributions to results on the ground.

We employ more than 6,000 personnel annually and on behalf of our partners create thousands more work opportunities in local communities. Through our headquarters in Copenhagen, Denmark and a network of regional and country offices, we oversee activities in more than 80 countries.

UNOPS is committed to achieving a truly diverse workforce.

Background Information - Development Group Cluster

Development Group Cluster

The UNOPS Development Group Cluster is based in the North America Office and supports a diverse and complex portfolio including partners such as the United Nations Development Programme (the Bureau for Development Policy, the Human Development Report Office, and the Special Unit for South-South Cooperation), the United Nations Population Fund, the United Nations Capital Development Fund, the United Nations Secretariat and a broadening community of primarily New York-based UN partners in the delivery of project management, implementation and administration services.

Background Information - Job-specific

Background information - DFS

The United Nations Department of Field Support, Information and Communications Technology Division (UN DFS-ICTD) is responsible for the delivery of applications that satisfy the requirements of the Departments of Peacekeeping Operations and Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs). 

DFS has implemented a range of systems to address the principal requirements of peacekeeping operations and to support and enhance the processes DFS undertakes. 

UNOPS has been requested to assist in the implementation of this activity. 

Functional Responsibilities

Reporting to the Information Systems Development Coordinator, the Systems Development Team Lead will carry out the following functions:

  • Interpret and translate ICT strategic directions, policy and standards requirements into the actionable software development plans.
  • Review project proposals, prioritize projects, develop work plan, assign resources and track progress to completion in alignment with organizational objectives.
  • Establish, drive, and meet service groups’ goals that are aligned with organizational objectives.
  • Provide leadership to ensure the service groups’ deliverables meet development, implementation, quality assurance and maintenance requirements.
  • Interface with DPKO/DFS clients and technical stakeholders locally and internationally to develop and communicate project deliverables
  • Plan and coordinate integration of standards, processes and tools into day-to-day ICT operational activities including software development life-cycle, change management, and technical monitoring.
  • Collaborate with counterparts in ICT Reporting and Business Intelligence Unit to support the development of Enterprise Reporting Platform.
  • Establish and maintain coding standards, best practices, code reviews and adherence to laid down standard operating procedures.
  • Consolidate and report key performance indicators obtained from local service groups.
  • Lead and mentor staff members and consultants and provide guidance and advice as needed. 
  • Motivate team members, and ensure the development of their competencies.
  • Respond to critical issues in a timely and decisive manner and operate independently with little to no direction.
  • Advise ICT Focal Points on design, tools, licensing, implementation and support of ICT software infrastructure
  • Assist Information Systems Coordinator in ESB as required.
  • Keep abreast of developments in the field of ICT and participate in the evaluation of new solutions and methodologies.
  • Perform other duties as required.
Impact of Results

The results of work of the Systems Development Team Lead impact directly on the delivery of applications that satisfy the requirements of the Department. It will also ensure proper processes and methodologies are followed and implemented according to the latest of the industry standards.


Professionalism: Strong theoretical background and knowledge of information technology/information management. Good theoretical background and knowledge of project management, monitoring and evaluation methodologies, strong conceptual and analytical skills and demonstrated problem solving abilities required.  Best practice implementation in the field of project management and business analysis. Ability to engage in multiple projects and develop approaches to resolve a wide range of issues/problems. Individual should be detail-oriented, creative, inquisitive, committed, and self-motivated and able to maintain a very high level of confidentiality regarding the projects being conducted 

Client Orientation: Ability to identify and analyze client security needs and develop solution specifications to meet business requirements.

Communications: Excellent communication (spoken and written) skills, including the ability to convey complex technical concepts both orally and in writing, in a clear, concise manner. Ability to formulate detailed technical reports.

Planning & Organizing: Ability to organize, plan and implement work assignments, manage competing demands and work under pressure of frequent and tight deadlines.

Teamwork: Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations with people in a multicultural, multi-ethnic environment with sensitivity and respect for diversity.

Education/Experience/Language requirements


Advanced University degree (Master's degree or equivalent) in computer or information systems, mathematics, statistics, engineering or other related field. A first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of the advanced university degree.


A minimum of 5 years of professional experience in an ICT environment is required, with at least 4 Years of experience in managing teams and dealing with clients in multiple locations. Minimum of 5 years of managing, designing, developing software solutions with considerations of performance, scalability, reusability and ease of maintenance. Strong experience of Microsoft .NET and C#.  Extensive experience in T-SQL, Stored Procedure, relational and dimensional models. Strong experience with SQL Server and other relational databases. Experience in dealing with multiple projects and stakeholders with competing requirements in a complex environment. Experience with XML and XSLT technologies. Excellent understanding of MSOffice, MS Visio. Experience with Quality Assurance in the design phase of software development. Strong release, change and configuration management experience. Excellent diagnostic, debugging and problem solving skills. Good people and stakeholders management skills.


Fluency in spoken and written English; knowledge of a second UN language is an advantage and sometimes a requirement. Fluency in the local language may be essential.

Contract type, level and duration

Contract type: FTA
Contract level: NO-C
Contract duration: One Year

For more details about United Nations staff contracts, please follow this link: 

Additional Considerations

  • Please note that the closing date is midnight Copenhagen time (CET)
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • For staff positions UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.  

It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

This vacancy is closed.