“UNOPS plays a critical role in providing
management services for our life-saving, peacebuilding, humanitarian and
-Ban Ki-moon, United Nations
mission is to expand the capacity of the UN system and its partners to
implement peacebuilding, humanitarian and development operations that matter
for people in need.
Working in some of the world’s most challenging environments, our vision is to
always satisfy partners with management services that meet world-class
standards of quality, speed and cost effectiveness.
UNOPS provides services in sustainable infrastructure,
sustainable procurement and sustainable project management, with projects
ranging from building schools, roads, bridges and hospitals to procuring goods
and services and training local personnel.
By assisting UN organizations, international financial institutions,
governments and other development partners, UNOPS makes significant, tangible
contributions to results on the ground.
We employ more than 6,000 personnel annually and on
behalf of our partners create thousands more work opportunities in local
communities. Through our headquarters in Copenhagen, Denmark and a network of
regional and country offices, we oversee activities in more than 80 countries.
is committed to achieving a truly diverse workforce.
Background Information - UN-Water
UN-Water is the United Nations (UN) inter-agency coordination mechanism for freshwater and sanitation. It was formally established in 2003 building on a long history of collaboration in the UN family. It currently counts 31 UN agencies and organizations as Members and 29 other international Partners. UN-Water complements and adds value to existing UN initiatives by facilitating synergies and joint efforts among the implementing agencies. In doing so, UN-Water seeks to: (a) improve the coherence in UN System actions at all levels, and in particular at the country level; (b) contribute to the global policy debate on water-related issues through active participation in global policy fora and events and the production of assessments and policy briefs; (c) contribute to increased knowledge on water-related issues through relevant monitoring and reporting mechanisms and by serving as an entry point for water-related indicators, data and information; and (d) identify emerging issues related to global water challenges and provide a platform for UN System strategic discussions on how to prepare for and cope with them more effectively. For further information on UN-Water: www.unwater.org.
The UN-Water Communications Manager supports all corporate media and communications activities of UN-Water. The Communications Manager thus contributes to the One UN Programme by improving the capacity of the UN System to speak with one voice on all freshwater-related matters, including sanitation.
Under the direct supervision of the UN-Water Chief Technical Adviser, the UN-Water Communications Manager is a member of the UN-Water Technical Advisory Unit in the UN-Water Manangement Team.
The job implies internal and external contacts at different levels, including frequent interaction with staff in the UN-Water Management Team and relevant staff in UN-Water Members, Partners, Programmes, and regional arrangements. This interaction facilitates the development of communications messages, strategies and products; ensures coherent plans/policies/input; allows the incumbent to obtain information and/or provide advice; and strengthens cooperation and coordination of joint strategies and activities.
It is important to note that UN-Water communication is conceived as a “federated” system where all relevant UN-Water bodies contribute to the overall delivery of the communication-related activities agreed in the UN-Water Work Programme. The UN-Water Communications Manager directly supports all corporate media and communications activities of UN-Water and he/she acts as the facilitator and catalyser of all other activities in this “federated” system of UN-Water communications. In particular, for all communications actitivities related to the International Decade for Action, “Water for Life”,2005-2015, the UN-Water Communications Manager works in close liaison with the UN-Water Decade Programme on Advocacy and Communications.
The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
Within delegated authority, the UN-Water Communications Manager is
responsible for the following:
to UN-Water Management Team
1.1 Work in the
UN-Water Management Team on the implementation of communication-related
recommendations and decisions made at the UN-Water Meetings and on the
implementation of activities described in the UN-Water Work Programmes.
1.2 Serve as the
UN-Water Management Team’s focal person for UN-Water’s corporate media and
Communications activities in UN-Water at large
2.1 Support the
revision and implementation of a communications strategy which ensures the
visibility of UN-Water and of its activities, especially in view of the
elevation of the UN-Water Chair to the level of UN Executive Head and of
UN-Water’s role in the processes to define the post-2015 development agenda,
including the Sustainable Development Goals (SDG’s).
2.2 In consultation
with the appropriate UN-Water Members, Partners, Programmes and regional
arrangements, based on the communications strategy, coordinate the revision of
a communications work plan, with clear roles and responsibilities.
2.3 Build and
maintain relations with UN-Water related communications focal points of
UN-Water entities, including arranging regular meetings (e.g. virtual meetings)
and networking opportunities. Develop and maintain effective mechanisms for
internal communications. Design, produce and circulate relevant internal
opportunities for and support UN-Water’s involvement and presence at relevant
international events and processes, including maintaining an overview of
UN-Water’s participation in relevant event (e.g. compiling list of UN-Water
side events) and coordinating the preparation and implementation of the
UN-Water Pavilion, as necessary, comprising the timely registration of booth
and shipment of materials..
corporate communications linked to the the processes to define the post-2015
development agenda and the SDG’s.
2.6 Contribute to
the preparation of UN-Water Annual Reports (e.g. manage interviews, oversee
external corporate communications products for appropriate communications
channels, including managing UN-Water Newsletter, assisting social media
activities and other web and printed promotional and information materials.
3.1 Write and edit
speeches, speaking points, news and press releases, presentations and articles.
Develop/strengthen media relations, respond to media, donor and public
questions and queries, manage interviews.
Appropriate branding of UN-Water activities and products
UN-Water branding, including providing guidance on the use of the UN-Water
visual identifier, supporting the development of editorial guidelines for
UN-Water publications and related copyright issues. Ensure visual consistency
of UN-Water products.
corporate products’ promotional activities (e.g. print/media, audio/video)
including content management; preparation for publishing, design; liaising with
printers, translators, editors and other suppliers for the production and
dissemination of the end product. Supervise desktop publishing activities.
Water Day campaigns
5.1 Act as main
resource for the World Water Day campaigns, including managing the website
content, the newsletter and supervising social media channels.
5.2 Support the
development and implementation of the annual campaign strategy and workplan.
Support the development of campaign materials and tools.
corporate website and web-services
6.1 Manage the
content of the UN-Water corporate website and web-services, prepare and post
contents on a regular basis.
6.2 Monitor visits
to UN-Water website, downloads of publications and presence in the media.
6.3 Assess and
provide options to improve UN-Water website and web-services.
UN-Water, as necessary, at relevant meetings.
7.2 Perform other
related duties, as required, necessary for the final delivery of UN-Water
Professionalism: Knowledge of the full range of communications
approaches, tools, and methodologies essential to planning and executing
effective campaign strategies and programmes, e.g. campaign management, media
operations, marketing and promotion, audience outreach, message targeting.
Ability to rapidly analyze and integrate diverse information from varied
sources. Ability to identify public affairs issues, opportunities and risks in
an international environment. Ability to diplomatically handle sensitive
situations with target audiences and cultivate productive relationships.
Knowledge of relevant internal policies and business activities/issues. Ability
to produce a variety of written communications products in a clear, concise
style. Ability to deliver oral presentations to various audiences. Shows pride
in work and in achievements; demonstrates professional competence and mastery
of subject matter; is conscientious and efficient in meeting commitments,
observing deadlines and achieving results; is motivated by professional rather
than personal concerns; shows persistence when faced with difficult problems or
challenges; remains calm in stressful situations. Takes responsibility for
incorporating gender perspectives and ensuring the equal participation of women
and men in all areas of work.
Communication: Speaks and writes clearly and effectively;
listens to others, correctly interprets messages from others and responds
appropriately; asks questions to clarify, and exhibits interest in having
two-way communication; tailors language, tone, style and format to match
audience; demonstrates openness in sharing information and keeping people
Creativity: Actively seeks
to improve programmes or services; offers new and different options to solve
problems or meet client needs; promotes and persuades others to consider new
ideas; takes calculated risks on new and unusual ideas; thinks “outside the
box”; takes an interest in new ideas and new ways of doing things; is not bound
by current thinking or traditional approaches.
Teamwork: Works collaboratively with colleagues to achieve
organizational goals; solicits input by genuinely valuing others’ ideas and
expertise; is willing to learn from others; places team agenda before personal
agenda; supports and acts in accordance with final group decision, even when
such decisions may not entirely reflect own position; shares credit for team
accomplishments and accepts joint responsibility for team shortcomings.
Keeps abreast of available technology; understands applicability and limitation
of technology to the work of the office; actively seeks to apply technology to
appropriate tasks; shows willingness to learn new technology.
Planning and Organizing: Develops clear goals that are
consistent with agreed strategies; identifies priority activities and
assignments; adjusts priorities as required; allocates appropriate amount of
time and resources for completing work; foresees risks and allows for
contingencies when planning; monitors and adjusts plans and actions as
necessary; uses time efficiently.
ownership of all responsibilities and honours commitments; delivers outputs for
which one has responsibility within prescribed time, cost and quality
standards; operates in compliance with organizational regulations and rules;
supports subordinates, provides oversight and takes responsibility for
delegated assignments; takes personal responsibility for his/her own
shortcomings and those of the work unit, where applicable.
Communications Strategy Development
Communications Strategy Implementation
Online Content Publishing
Leading Media Campaigns
A minimum of five years of progressively
responsible experience in public information, journalism, international
relations, public administration or related area, of which at least three years
in water-related fields at the international level.
Work experience in/for the UN System.
Understanding of international development
issues, key players and processes.
Experience in building and promoting good
working relationships and collaboration across cultures and distance.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.